30The UACJ Group aims to offer products and services that earn the satisfaction and trust of customers, as stated in its Basic Product Quality Policy. Accordingly, it works to improve product quality by implementing quality control practices specific to each worksite in addition to deploying quality control measures across the Group. Strict quality inspections are conducted by highly experienced personnel, and state-of-the-art testing and inspection equipment are used to maintain a highly precise inspection system. customer satisfaction is included as an item in UACJ’s Management Philosophy and Basic Product Quality Policy. On that basis, the Group makes use of periodic customer satisfaction surveys and feedback directly obtained from customers to improve product quality. Maintaining quality control in line withthe strict requirements of international standardsUACJ manages product quality in accordance with its own product quality control system as well as with internationally certifiable quality management systems. UACJ has earned a strong reputation for its pioneering quality control capabilities. For instance, it was the first company in Japan’s aluminum industry to acquire AS9100 certification, the international standard for quality management systems in the aerospace industry, which sets extremely high requirements for quality. The vital importance of product quality for Basic Quality PoliciesPhilosophyThe UACJ Group aims at contributing toward the realization of a sustainable and prosperous society by striving to provide products and services that satisfy customers and earn their trust through quality-oriented, faithful manufacturing.Action Guidelines●We will promote to improve our technical development, quality improvement, and enhance our manufacturing capability．●We will meet all applicable requirements.●We will continuously improve our quality management system.●We will establish quality targets, review the results, and allocate management resources as needed.●Group members shall understand the quality policies and act accordingly. All members shall participate in quality improvement activities.A quality managementcertificate Product QualityEnsuring and enhancing product quality to earnthe satisfaction and trust of customers
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