A quality managementcertificate The UACJ Group aims to offer products and services that earn the satisfaction and trust of customers, as stated in its Basic Product Quality Policy. Accordingly, it works to improve product quality by implementing quality control practices specific to each worksite in addition to deploying quality control measures across the Group. Strict quality inspections are conducted by highly experienced personnel, and state-of-the-art testing and inspection equipment are used to maintain a highly precise inspection system. The vital importance of product quality for customer satisfaction is included as an item in UACJ’s Management Philosophy and Basic Product Quality Policy. On that basis, the Group makes use of periodic customer satisfaction surveys and feedback directly obtained from customers to improve product quality. Basic Product Quality Policy1. We will constantly strive to improve our capabilities in technological development, quality management, and customer service to offer products and services that earn the satisfaction and trust of customers.2. We will comply with all relevant requirements concerning product quality.3. We will make ongoing improvements to our quality management systems.4. We will carefully set product quality objectives and review results and allocate operational resources for that purpose as needed.5. We will take steps to ensure that all members of the Group understand its policies on quality and participate in initiatives for improving quality.UACJ manages product quality in accordance with its own product quality control system as well as with internationally certifiable quality management systems. UACJ has earned a strong reputation for its pioneering quality control capabilities. For instance, it was the first company in Japan’s aluminum industry to acquire AS9100 certification, the international standard for quality management systems in the aerospace industry, which sets extremely high requirements for quality. Maintaining quality control in line withthe strict requirements of international standardsEnsuring and enhancing product quality to earnthe satisfaction and trust of customersProduct Quality25
元のページ ../index.html#26