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Viewing strict compliance as indispensable for business survival, we have made compliance education one of our highest priorities.

Group Code of Conduct

Based on the Group’s management philosophy and company principles, the Group Code of Conduct was established in June 2014 to set forth standards that all Group executives and employees must abide by if the UACJ Group is to be able to move forward as a corporate group that garners even greater trust by society.

Efforts to prepare versions of the Group Code of Conduct in the official languages of the locales of overseas affiliates are moving forward. Including the original Japanese version, the Group Code of Conduct now exists in ten different languages and is available in all of its language versions via our intranet as well.

The Group Code of Conduct is available in the following languages:
Japanese, English, Chinese, Czech, Indonesian, Thai, Spanish, Vietnamese, Brazilian Portuguese, and Malay.

Compliance Education

As part of its compliance education endeavors, the UACJ Group has posted the Group Code of Conduct on the intranet and distributes abridged editions that all executives and rank-and-file employees can keep with them at all times. In fiscal 2019, department-level seminars on the Group Code of Conduct were held for employees of UACJ, 26 Group companies in Japan and 25 Group companies overseas. Afterward, the president of each company pledged to the President of UACJ in writing that they would uphold the Group Code of Conduct.

Training was conducted on topics such as information security, Japan’s Personal Information Protection Law, and the EU’s General Data Protection Regulation (GDPR).

Through regular, ongoing measures such as these, UACJ Group strives to ensure sound compliance awareness and understanding of legal provisions throughout its organization.

Internal Reporting System

The UACJ Group operates an internal reporting system the purpose of which is to prevent compliance problems altogether, or discover them early on and swiftly resolve them. This system has internal and external channels that employees can access anonymously. Measures are in place to receive contacts by telephone, postal mail, e-mail, and other means as well. The Anonymous Reporting Board* is another reporting function that we have established to make it easier for employees to report activity they believe or suspect constitutes a compliance violation. The unit in charge of the internal reporting system oversees and appropriately handles all reports of questionable activity from the selection of a unit to investigate the report, to implementation of a formal response. At the same time, it makes clear to relevant employees that the reporting employee and those who cooperate with the investigation are not to suffer any negative consequences from the mere reporting of suspicious activity or cooperation with the investigation. Furthermore, actions are taken to thoroughly protect the reporting and cooperating employees by, for example, confirming that they actually have not been subjected to negative consequences for their actions.

In fiscal 2019, we established a common reporting system that is accessible by Group executives and rank-and-file employees inside and outside Japan, as recommended in guidelines issued by Japan’s Consumer Affairs Agency. In addition, we made the Anonymous Reporting Board operated by UACJ and domestic Group companies into a cloud-based system. In doing so, we have eliminated time, place, and device issues, making it freely accessible. This improved reporting system serves an expanded scope of users with greater convenience.

* The Anonymous Reporting Board is a system that allows an employee to engage in a dialog anonymously with hotline personnel. The receipt of a report anonymously can make it impossible to adequately investigate the report or provide investigation results and information on problem solutions back to the reporting employee. The UACJ Group has adopted the Anonymous Reporting Board to alleviate such problems.

Hotline Reports Received and Status of Responses

In fiscal 2019, UACJ Corporation received four reports via the Corporate Ethics Consultation Hotline, while affiliates in Japan received a total of five. Seven of the reports concerned harassment and there were no reports on other matters. Reports from employees willing to provide their names were properly handled, and investigation results and information on corrective measures were provided to the reporting employees.

Reports from employees wishing to remain anonymous were investigated to the extent possible. Those engaging in the improper activity identified were instructed on proper approaches and cautioned regarding their conduct going forward.

Reports received by affiliates were properly responded to by the relevant company, with investigative and other types of assistance from the Company, as needed.

Strict Compliance with the Antimonopoly Act and Protection of Free Competition

Provisions in the UACJ Group Code of Conduct call for fair, transparent, and free competition, and engagement in legitimate business transactions, by specifically prohibiting restraint of competition, abuse of advantageous circumstances, and other such activities. Thorough understanding of these matters is promoted when opportunities are available in training on the code of conduct, job-level training, and on other occasions as well. In fiscal 2019, we established the UACJ Group Basic Policies and Rules for Competition Law Compliance, as well as a consultation contact point, to strengthen compliance with Japan’s competition laws at UACJ Group companies in Japan and abroad. We also held seminars on Japan’s antimonopoly law and overseas competition laws as part of the annual training regimen conducted for department heads and newly appointed managers.

No violations of either Japan’s Antimonopoly Act or the antimonopoly laws of other countries occurred during the fiscal year.

UACJ Group Policy on Compliance with Competition Law (PDF file will open.98KB)

Anti-Corruption Initiatives

To help ensure that it engages in fair, transparent, and appropriate business transactions, the UACJ Group has included in its Group Code of Conduct provisions specifically prohibiting acts such as bribery and excessive expenditures for entertainment, and thorough understanding of these points is promoted in code of conduct education programs and job-level training.

In fiscal 2019, we established the UACJ Group Basic Policies and Rules on Bribery Prevention, and a consultation contact point, as further steps to prevent the acceptance and offering of bribes at both domestic and overseas UACJ Group companies.

Seminars on bribery prevention were held for department heads and newly appointed managers as a part of the regular annual training regimen.

There were no instances of the acceptance or offering of a bribe during the fiscal year.

UACJ Group Policy on Prevention of Bribery (PDF file will open.120KB)

Rejection of Relationships with Antisocial Forces

In its Group Code of Conduct, the UACJ Group requires the strict rejection of relationships with antisocial forces. We strongly emphasize to all executives and employees that they are not to bend to inappropriate demands by antisocial forces, must remain resolute throughout, and must never engage in any relationship with antisocial forces.

UACJ, in accordance with its internal rules, makes donations and joins organizations only after determining that potential recipients, and organizations the company may join, have no connections to antisocial forces.